Effective Date: 30 September 2026
Welcome to UNPROMPTED PTE. LTD. (“UNPROMPTED,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our services, including our websites, Wellknown platform (accessible via unprompted.app and wellknownlabs.com), APIs, Model Context Protocol (“MCP”) connections, embedded interfaces and associated features (collectively, the “Service”).
Our Privacy Policy also governs your use of our Service and explains how we collect, use, safeguard, and disclose information that results from your use of our Service.
These Terms form an agreement between UNPROMPTED and the business customer (“Business Customer”, “you,” or “your”) and its authorized users (“Authorized Users”). By accessing or using our Service, you acknowledge that you have read and understood these Terms, and agree to them. Please read them carefully. If you do not agree with these Terms, you must not use our Service. These Terms apply regardless of the interface used. Future features, including file uploads through connected tools, apply when available and authorized.
You must be at least 18 years old to access or use our Service. By accessing or using the Service, you represent and warrant that you are of legal age to form a binding contract with UNPROMPTED and meet all the foregoing eligibility requirements. If you do not meet these requirements, you must not access or use the Service.
Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms and all applicable laws and regulations. If you accept these Terms on behalf of an organization, you represent and warrant that you have authority to bind it. Authorized Users act within the Business Customer’s permissions; connecting a tool does not itself grant contracting authority.
Subject to Section 2.2, we reserve the right, at our sole discretion, to modify or replace these Terms at any time. Such modifications shall become effective thirty (30) days following notification as described in Section 2.2. Your continued use of the Service following the effective date of changes will mean that you accept and agree to the revised Terms.
We will notify you of changes to these Terms by sending an email to the address associated with your account. It is important that you review any modified Terms before continuing to use the Service. Materially adverse changes take effect at your next renewal, unless you expressly agree in writing to earlier application. We will give at least thirty (30) days’ notice before the applicable non-renewal deadline so you can decline renewal without penalty. Renewal after that notice constitutes acceptance without a separate signature. Changes necessary to comply with law may take effect earlier to the extent and when required.
To access certain features of the Service, the Business Customer must register for an account through our sales team. During the registration process, you agree to provide accurate, current, and complete information about yourself and your organization, including your full name, designation, email address, company name, and company details. You agree to promptly update this information to keep it accurate and current.
You are responsible for maintaining the security of your account and all associated credentials, including those used for single sign-on (SSO), APIs and connected tools. You are fully responsible for all activity under your account, except to the extent caused by UNPROMPTED’s breach of these Terms or the DPA. Notify UNPROMPTED immediately of any unauthorized use or security breach. UNPROMPTED is not liable for losses or damages resulting from your failure to maintain account security. This includes maintaining the security of any third-party SSO provider accounts used to access the Service. Nothing in this clause excludes our responsibility for our own breach of these Terms or the DPA, including acts or omissions of personnel and service providers for whom we are responsible. Our liability remains subject to Section 11.3 to the extent permitted by law.
By entering into a direct contractual relationship with UNPROMPTED, the Business Customer agrees to be bound by these Terms on its own behalf and on behalf of its Authorized Users. The Business Customer is responsible for managing its Authorized Users and their access to the Service. The Business Customer shall ensure that all Authorized Users comply with these Terms and the Privacy Policy. You manage project permissions and approved connections, and authorize processing of requests made within them, including automated retrieval, uploads, verification and context updates where supported. Access may be revoked through supported controls or support.
You are not permitted to create multiple accounts for the purpose of abusing the functionality of the Service or for any other reason. Each user or organization is allowed to have only one account unless expressly authorized by UNPROMPTED.
Authorized Users may voluntarily invite UNPROMPTED personnel into specific project workspaces to facilitate support, onboarding, training, or troubleshooting. Granting this access is entirely at the Business Customer's discretion. UNPROMPTED will treat all configurations, files, and data accessed during these sessions strictly as the Customer's Confidential Information under Section 6. The Business Customer remains solely responsible for ensuring that such sharing complies with its internal policies and third-party obligations.
You agree not to use the Service to generate, upload, transmit, or distribute any content that:
You are responsible for the content you create, share, or display while using the Service. You acknowledge that the AI technology employed by the Service utilizes statistical methods to generate content, which may contain inaccuracies, omissions, or hallucinations. You are solely responsible for verifying the accuracy, completeness, and usefulness of any content generated through the Service. UNPROMPTED disclaims any responsibility for errors or inaccuracies in the generated content. These responsibilities and disclaimers do not limit UNPROMPTED’s express obligations under these Terms or the DPA, including its reasonable-skill-and-care commitment in Section 11.2.
All content must adhere to the following standards:
In addition to the above, you agree not to use the Service to:
The Business Customer assumes responsibility for all content uploaded or generated through the Service. The Business Customer represents and warrants that it has obtained all necessary rights, consents, and legal bases under applicable global data protection laws to input such information into the platform, including any authorizations required for cross-border data transfers and third-party processing. The Business Customer remains responsible for its own compliance with these Terms and all applicable laws. UNPROMPTED reserves the right, but is not obligated, to remove content that violates these standards. Nothing in this clause limits UNPROMPTED’s express obligations under these Terms or the DPA, including its reasonable-skill-and-care commitment in Section 11.2.
UNPROMPTED does not claim ownership of any content you upload, input or otherwise provide to the Service or create with the Service ("Your Content"). Your Content includes project context, source extracts, verification records and the following non-public information, whether provided through the platform or a connection:
You warrant and represent that you own or otherwise control all necessary rights to Your Content, including all rights needed to provide, upload, input, or submit such content. You are solely responsible for ensuring that Your Content does not infringe upon the rights of any third party.
You retain your rights in Your Content and grant UNPROMPTED a non-exclusive, worldwide, royalty-free license to host, copy, process and transmit it to provide, support and secure the Service under your instructions. This includes extraction, indexing, authorized project sharing and exchanges with approved connected tools. Our service providers may exercise these rights as necessary to provide their services under appropriate confidentiality and data-protection obligations.
Use of Your Content to train general-purpose AI models or improve algorithms for other customers requires your separate, explicit consent. Processing to provide your requested customer-specific functionality is permitted. We will not share Your Content with other customers or the public without your authorization.
All intellectual property rights in the Service, including but not limited to the software, underlying system prompts, templates or workflows, algorithms, and documentation, as well as UNPROMPTED's proprietary methodologies, constitute valuable trade secrets of UNPROMPTED and are owned by UNPROMPTED. Proprietary methodologies include, but are not limited to, processes, techniques, designs, specifications, and know-how that UNPROMPTED uses to create, customize, and deliver the Service.
At the customer's request, UNPROMPTED offers custom configurations of templates and workflows. We acknowledge that you may request such configurations to support your non-public or proprietary processes. UNPROMPTED will protect your confidential requirements, SOPs, business processes, workflow structures, playbooks and proprietary methodologies, including customer-specific configurations, under Section 6 (Confidentiality). We will not disclose them to other customers or use them for another customer’s benefit.
Subject to ongoing compliance with these Terms, UNPROMPTED grants to the Business Customer and its Authorized Users a non-exclusive, non-transferable license to use such custom configurations through the Service and approved connections for internal business purposes and client project work.
To ensure the continued innovation and improvement of the Service, and in order to protect your confidential information, UNPROMPTED retains all intellectual property rights in its underlying technology, generalized concepts, and know-how, even when applied in customer-requested custom configurations of templates and workflows. UNPROMPTED reserves the right to reuse, redesign, repurpose, and redeploy components and technology utilized in custom workflow configurations, and to leverage the knowledge, experience, and technical skills gained during the provision of the Service, including in developing custom configurations, to improve the Service generally and create similar solutions for other Business Customers, provided that UNPROMPTED continues to meet its obligations to protect customer proprietary information.
You agree that UNPROMPTED's use of its general knowledge, skills, and experience in providing services to other customers will not create any claim by you for royalties, licensing fees, or other compensation, as UNPROMPTED's ability to improve its services depends on this right, provided UNPROMPTED does not use or disclose the Business Customer's Confidential Information for another customer’s benefit. Similarity alone does not establish a breach, including where it results from standard industry practices, independent development (including AI generation), or information lawfully obtained from another source without confidentiality restrictions. This does not permit copying or misuse of your Confidential Information or infringement of your intellectual property rights.
You may not use UNPROMPTED’s trademarks, logos, or other proprietary information without our prior written consent. Any unauthorized use may violate trademark and other laws.
5.6.1 Unauthorized Copying and Distribution
You agree not to copy, reproduce, distribute, republish, download, display, post, or transmit any part of the Service in any form or by any means, except as expressly permitted in these Terms. This includes, but is not limited to, the design, layout, look, appearance, graphics, features, functionalities, and any underlying code or software.
5.6.2 Reverse Engineering and Derivative Works
You are expressly prohibited from modifying, adapting, translating, decompiling, disassembling, or reverse-engineering any portion of the Service. Creating derivative works based on the Service's content, design, or functionality is strictly prohibited.
5.6.3 Proprietary Notices
You must not remove, alter, or obscure any copyright, trademark, service mark, or other proprietary rights notices incorporated in or accompanying the Service.
5.6.4 Commercial Use
The Service is provided for your organization's internal business use and for direct project-related work performed for or on behalf of your clients. You may not resell, redistribute, or create a standalone commercial product based on the Service without obtaining a license from us or our licensors. These restrictions do not prevent authorized transmission of content and workflows through supported connections or your permitted use of Your Content.
"Confidential Information" refers to any non-public information disclosed by either party to the other, either directly or indirectly, in writing, orally, or by inspection of any tangible objects, that is designated as "Confidential" or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure.
Each party agrees to:
Confidential Information does not include information that:
Our Privacy Policy describes our personal-data practices. Personal data may occur in files, outputs, project context and verification records as well as account information.
Where we process personal data on your behalf as processor, subprocessor or data intermediary, our Data Processing Addendum (“DPA”) applies and is incorporated into these Terms. It governs instructions, subprocessors, security, rights assistance, transfers and deletion. The DPA controls conflicts concerning personal-data processing; mandatory transfer clauses prevail where applicable. Nothing in these Terms overrides express DPA obligations or excludes liability or rights that cannot lawfully be excluded.
Our Service operates on a subscription-based model, which may include:
Additional fees may apply for specific services agreed upon between UNPROMPTED and the Business Customer. All applicable fees are detailed in the agreement provided during the sign-up process. Automated use through APIs or MCP counts toward applicable usage charges and limits. Where included usage is applicable, it is subject to a Fair Use Policy to ensure a quality experience for all users; UNPROMPTED may take action to address disproportionate usage.
We accept payment methods as specified on our invoice, Order Form, or within the Service billing portal, which may include bank transfer, credit cards, or alternative payment networks (such as Wero and PayNow).
You agree to provide accurate billing information and authorize us to charge your selected payment method. Certain payment methods may be subject to additional transaction or processing fees, which will be disclosed to you prior to billing.
Billing occurs on a monthly, quarterly, annual, or other periodic basis as specified in the applicable subscription plan or Order Form. One-off or custom fees may be billed separately. All payments are due within the time frame specified on the invoice. Late payments may result in suspension or termination of your account. Any such suspension or termination is subject to Section 10.2.
Except as otherwise expressly specified by UNPROMPTED in an applicable Order Form, required by law or provided below, all fees paid are strictly non-refundable and non-cancelable. Discretionary refunds or adjustments are considered strictly on a case-by-case basis at our sole discretion. If you terminate an affected subscription under Section 10.2 for our material breach, we will refund prepaid fees for its unused period.
The Business Customer may request the termination of its account by contacting us at support@unprompted.app. Upon receiving your request, we will process the termination within a reasonable time frame. Please note that certain data may be retained in accordance with our data retention policies and applicable laws.
Either party may terminate the affected subscription by written notice for the other party’s material breach if it cannot be remedied or remains unremedied thirty (30) days after written notice describing the breach.
UNPROMPTED may suspend access to the extent reasonably necessary to address unlawful use, a material security threat or a legal requirement, with prior notice where practicable and otherwise prompt notice afterwards. We may also suspend access for undisputed overdue fees remaining unpaid ten (10) business days after written notice.
We will restore access promptly once the grounds for suspension are resolved. Suspension does not shorten the applicable period to remedy a breach before termination.
We will comply with all applicable laws and regulations when exercising this right.
Return, retention and deletion of Your Content are governed by the DPA, our Privacy Policy and applicable law. Deletion may be requested through supported controls or support. Disconnecting a tool prevents future authorized access but does not erase copies already transferred to your separately contracted providers or exported by users; you manage those copies under the relevant arrangements. Additional migration services require separate agreement.
THE SERVICE IS PROVIDED BY UNPROMPTED ON AN “AS IS” AND “AS AVAILABLE” BASIS. UNPROMPTED MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THEIR SERVICE, OR THE INFORMATION, CONTENT, OR MATERIALS INCLUDED THEREIN. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SERVICE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED FROM US IS AT YOUR SOLE RISK.
NEITHER UNPROMPTED NOR ANY PERSON ASSOCIATED WITH UNPROMPTED MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SERVICE. WITHOUT LIMITING THE FOREGOING, NEITHER UNPROMPTED NOR ANYONE ASSOCIATED WITH UNPROMPTED REPRESENTS OR WARRANTS THAT THE SERVICE, ITS CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICE WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED; THAT DEFECTS WILL BE CORRECTED; THAT THE SERVICE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR THAT THE SERVICE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.
UNPROMPTED HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE.
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW OR OUR EXPRESS OBLIGATIONS UNDER THESE TERMS AND THE DPA.
YOU ACKNOWLEDGE THAT THE AI TECHNOLOGY USED IN THE SERVICE MAY PRODUCE INACCURATE, INCOMPLETE, OR INAPPROPRIATE CONTENT, INCLUDING CONTENT THAT MAY BE OFFENSIVE, HARMFUL, OR MISLEADING. GENERATED CONTENT MUST BE REVIEWED AND EDITED BY YOU OR A REPRESENTATIVE OF YOUR TEAM. YOU ARE SOLELY RESPONSIBLE FOR VERIFYING THE ACCURACY AND APPROPRIATENESS OF ANY CONTENT GENERATED THROUGH THE SERVICE BEFORE USING OR RELYING ON IT. YOU MUST VERIFY MATERIAL FACTS AGAINST ORIGINAL SOURCE DOCUMENTS OR OTHER RELIABLE SOURCES BEFORE RELYING ON OUTPUTS, INCLUDING IN CLIENT ADVICE. YOU ACKNOWLEDGE THAT CONNECTED AI TOOLS MAY MISREPRESENT EVEN INFORMATION SUPPLIED BY WELLKNOWN, WHICH YOU MUST INDEPENDENTLY VERIFY.
SOURCE LINKS, CONFIDENCE INDICATORS AND VERIFICATION MARKERS, INCLUDING THOSE DISPLAYED IN WIDGETS OR CONNECTED TOOLS, ASSIST REVIEW; THEY DO NOT CERTIFY ACCURACY OR COMPLETENESS. VERIFICATION RECORDS REFLECT A USER’S CHECK AT A PARTICULAR TIME. AUTOMATICALLY CAPTURED CONTEXT NEED NOT HAVE BEEN PERSONALLY AUTHORED OR APPROVED BY THE NAMED USER. CONNECTED TOOLS MAY GENERATE INDEPENDENT CONTENT OR FAIL TO USE AVAILABLE TOOLS OR WORKFLOWS; YOU REMAIN RESPONSIBLE FOR REVIEWING OUTPUTS AND CLIENT ADVICE.
UNPROMPTED WILL PROVIDE THE SERVICE WITH REASONABLE SKILL AND CARE; THE ABOVE LIMITATIONS AND YOUR REVIEW RESPONSIBILITIES DO NOT LIMIT THAT OBLIGATION. THIS DOES NOT GUARANTEE THE ACCURACY OF INDIVIDUAL AI OUTPUTS OR ANY PARTICULAR BUSINESS OUTCOME.
EXCEPT AS PROHIBITED BY LAW, IN NO EVENT SHALL UNPROMPTED OR ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THESE TERMS. THIS EXCLUSION DOES NOT EXCLUDE AMOUNTS EXPRESSLY PAYABLE UNDER SECTION 36, WHICH REMAIN SUBJECT TO THE AGGREGATE CAP BELOW.
UNPROMPTED’S TOTAL AGGREGATE LIABILITY, INCLUDING THAT OF ITS OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS, FOR ALL CLAIMS COMBINED ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE DPA, INCLUDING CONTRACTUAL INDEMNITIES AND THEIR DEFENCE COSTS, WILL NOT EXCEED THE GREATER OF S$1,000 AND THE FEES PAID OR PAYABLE BY THE BUSINESS CUSTOMER UNDER THESE TERMS IN THE TWELVE (12) MONTHS PRECEDING THE FIRST EVENT GIVING RISE TO LIABILITY.
THESE EXCLUSIONS AND LIMITS APPLY REGARDLESS OF THE LEGAL BASIS OF A CLAIM, INCLUDING CONTRACT, NEGLIGENCE OR BREACH OF STATUTORY DUTY.
NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY FOR FRAUD, FRAUDULENT MISREPRESENTATION, DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, OR ANY LIABILITY THAT CANNOT LAWFULLY BE EXCLUDED OR LIMITED. MANDATORY RIGHTS AND LIABILITIES UNDER APPLICABLE DATA-PROTECTION LAW AND INCORPORATED TRANSFER CLAUSES REMAIN UNAFFECTED.
You will indemnify UNPROMPTED, its affiliates, officers, directors, employees, agents and licensors against the following losses, to the extent caused by your or your Authorized Users’ breach of these Terms: damages payable to third parties, settlements agreed in writing, and reasonable legal defence, investigation, containment and remediation costs. This includes breaches relating to supplied materials or instructions, use of outputs, or advice or services provided to others using the Service.
Recovery requires proof of breach and resulting loss and is subject to ordinary contractual principles of causation, remoteness and mitigation. These obligations exclude losses to the extent caused by the protected party’s breach of these Terms, negligence or unauthorised use of your materials, and exclude regulatory fines and penalties.
We will promptly notify you of any covered third-party claim and provide reasonable cooperation. You may assume its defence with counsel reasonably acceptable to us. Neither party may settle it without the other’s written consent, not to be unreasonably withheld.
These Terms and any dispute arising out of or in connection with them shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions.
On written notice of a dispute, senior representatives of each party will seek to resolve it through good-faith discussions, which may take place remotely. Either party may commence formal proceedings if the dispute remains unresolved thirty (30) days after that notice, or earlier to seek urgent interim relief or preserve a claim before a limitation period expires.
Any disputes arising under these Terms shall be resolved through binding arbitration conducted in Singapore, in accordance with the Arbitration Rules of the Singapore International Arbitration Centre (SIAC) then in effect. The arbitration shall be conducted in English by a single arbitrator appointed in accordance with the SIAC Rules.
Notwithstanding the foregoing, either party may seek interim or preliminary injunctive relief from a court of competent jurisdiction in Singapore to protect its rights or property pending the completion of arbitration.
You agree to comply with all applicable export control and economic sanctions laws and regulations, including but not limited to those of Singapore, the United States, and other jurisdictions. This includes the U.S. Export Administration Regulations (EAR) and the sanctions programs administered by the U.S. Office of Foreign Assets Control (OFAC).
You represent and warrant that neither you nor your use of the Service is prohibited by applicable export controls or economic sanctions, including relevant restricted-party and territorial restrictions. You must not use the Service where doing so would breach those restrictions.
The Service is not designed, intended, or certified for use in environments requiring fail-safe performance, including but not limited to the operation of nuclear facilities, aircraft navigation or communication systems, air traffic control, life support machines, or weapons systems, where failure could lead to death, personal injury, or severe physical or environmental damage ("High-Risk Activities").
UNPROMPTED expressly disclaims any express or implied warranty of fitness for High-Risk Activities. You agree that UNPROMPTED shall not be liable for any claims or damages arising from the use of the Service in such applications.
Subject to our express obligations under these Terms and the DPA, we may modify, suspend or discontinue the Service or any part thereof. Suspension is subject to Section 10.2. Any resulting liability is subject to Section 11.3.
In the event of significant changes to the Service, we will make reasonable efforts to notify you through the Service interface or via email. It is your responsibility to review any such notices.
You may connect supported third-party AI assistants or other tools under your own provider arrangements (“Connected Services”). Within authorized permissions, requests may send files or excerpts, citations, workflows and project context to those tools and send requests, context updates, verification actions or uploads to Wellknown. Available functions depend on the connection; enabling one connection does not authorize unrelated access or processing.
You select and authorize Connected Services, comply with their terms, and manage their permissions, charges, training settings, retention and onward use. UNPROMPTED is not responsible for their independent processing, content, functionality or availability. Our service-provider commitments in Section 6 do not govern your separate provider arrangements. Our own obligations under these Terms, the DPA and applicable law remain unaffected.
We may use administrative account details (such as user names and email addresses) to send marketing communications, product updates, and newsletters in compliance with applicable laws. This may involve using third-party service providers to assist in these efforts. We will never use, share, or analyze any client files, uploaded project documents, or workspace data for advertising or marketing purposes. UNPROMPTED may identify the Business Customer as a customer on our website and in marketing materials using the customer's corporate logo subject to the Business Customer’s prior written consent.
Marketing communications are subject to applicable law, including any required consent. You may opt out through the unsubscribe instructions or by contacting us. We may still send non-promotional communications relating to your account or business relationship.
Any feedback, comments, or suggestions you provide regarding the Service (“Feedback”) are entirely voluntary and will become the sole property of UNPROMPTED. We are free to use such Feedback without any obligation to you. You agree that UNPROMPTED shall own all rights, title, and interest in and to any Feedback, including any improvements, modifications, or enhancements made to the Service as a result of such Feedback. Project content, context updates and verification actions are not Feedback merely because they are submitted through the Service.
You acknowledge that you are not entitled to any compensation or reimbursement of any kind from UNPROMPTED under any circumstances for Feedback provided.
UNPROMPTED shall not be liable for any failure or delay in performing its obligations under these Terms if such failure or delay is due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, civil unrest, pandemics, governmental actions, or failure of the internet or any public telecommunications network.
In the event of a force majeure event, we will notify you as soon as practicable and will use reasonable efforts to mitigate the effects of the event and resume full performance of our obligations as soon as possible.
If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, such provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable. If such modification is not possible, the provision shall be deemed deleted. The remaining provisions of these Terms shall remain in full force and effect.
These Terms, along with any additional agreements or policies expressly incorporated by reference, constitute the entire agreement between you and UNPROMPTED regarding your use of the Service and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, whether written or oral.
You may not assign, transfer, or delegate any of your rights or obligations under these Terms without our prior written consent, which may be withheld at our sole discretion.
UNPROMPTED may assign or transfer its rights and obligations under these Terms, in whole or in part, without your consent. This includes assignments to any parent, subsidiary, or affiliated company, or as part of any merger, acquisition, or sale of assets.
If you have any questions, concerns, or feedback about these Terms or the Service, please contact us at:
Email: support@unprompted.app
We will make reasonable efforts to respond to all inquiries in a timely manner.
You are responsible for complying with all applicable laws and regulations related to your use of the Service, including but not limited to local laws regarding online conduct and acceptable content.
You agree not to export or re-export any part of the Service or any technical data related thereto, directly or indirectly, in violation of any applicable export control laws or regulations.
We implement industry-standard security measures to protect your data, including encryption in transit and at rest, firewalls, and secure server infrastructure. While we strive to protect your information, we cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account. This includes using strong passwords, protecting connection credentials and tokens, and managing access when users or approved connections change. The responsibilities in this Section are subject to Section 3.2.
We use cookies and similar technologies as described in our Privacy Policy and relevant notices. Where consent is required, it is obtained through the applicable controls; use of the Service or acceptance of these Terms alone does not supply that consent.
The Service is intended for Business Customers and Authorized Users aged 18 or older. If we learn that an underage individual has registered, we will take steps to remove their account and associated personal information, subject to applicable law. Information about minors lawfully included in customer source material is processed under the Customer’s instructions and the DPA.
From time to time, we may offer beta features or services (“Beta Features”) for testing and evaluation purposes. These Beta Features are provided on an "as is" basis and may contain defects or errors.
Beta Features are governed by these Terms unless otherwise specified. We reserve the right to modify or discontinue Beta Features at any time without notice. Your use of Beta Features is at your own risk.
We do not routinely monitor user-generated content. We may review, screen or delete content as necessary to administer the Service, enforce these Terms or comply with law, subject to confidentiality obligations and the DPA.
We may remove or disable access to any content that we deem, in our sole discretion, to be inappropriate, harmful, or in violation of these Terms.
We strive to maintain the availability of the Service but do not guarantee uninterrupted or error-free operation. The Service may be unavailable from time to time due to maintenance, technical issues, or other factors.
We will make reasonable efforts to notify users in advance of scheduled maintenance or downtime, but this may not always be possible. We are not liable for any losses resulting from Service interruptions.
Our Service may not be available in all countries or jurisdictions. It is your responsibility to ensure that your use of the Service complies with all local laws and regulations.
These Terms are provided in English, which shall be the governing language. We do not provide translations of these Terms, and any translations provided are for convenience only.
We may provide notices to you by email, regular mail, or postings within the Service. It is your responsibility to keep your contact information up to date.
We will inform you of updates to these Terms or other policies via email or notifications within the Service. For changes to these Terms and materially adverse changes to policies incorporated into them, Section 2 applies. Subject to Section 2 and any applicable notice or consent requirements, continued use of the Service after such updates constitutes your acceptance of the new terms.
The Service may contain links to third-party websites or resources. These links are provided for your convenience only and do not signify endorsement by UNPROMPTED.
UNPROMPTED has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.
YOU ACKNOWLEDGE AND AGREE THAT UNPROMPTED SHALL NOT BE RESPONSIBLE OR LIABLE, DIRECTLY OR INDIRECTLY, FOR ANY DAMAGE OR LOSS CAUSED OR ALLEGED TO BE CAUSED BY OR IN CONNECTION WITH USE OF OR RELIANCE ON ANY SUCH CONTENT, GOODS OR SERVICES AVAILABLE ON OR THROUGH ANY SUCH THIRD PARTY WEB SITES OR SERVICES.
WE STRONGLY ADVISE YOU TO READ THE TERMS OF SERVICE AND PRIVACY POLICIES OF ANY THIRD PARTY WEB SITES OR SERVICES THAT YOU VISIT.
By using the Service, you consent to receive electronic communications from us, including emails, texts, and notices posted within the Service.
You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirements that such communications be in writing.
UNPROMPTED will defend the Business Customer against third-party claims alleging that the underlying Service infrastructure infringes a third party's intellectual property rights, provided the Customer gives prompt written notice. This indemnity does not apply to any claims arising from Customer-provided inputs, third-party integrations, or generated outputs. All obligations under this Section, including defence costs, are included within the aggregate cap in Section 11.3, subject to its mandatory exceptions.
On written request, we provide available summary security assessment information under confidentiality obligations, ordinarily no more than once per calendar year. Required audit and assistance rights are governed by the DPA and applicable law. Additional customer-specific assessments may be agreed separately.
UNPROMPTED reserves all rights not expressly granted to you in these Terms. No additional rights or licenses are granted by implication or otherwise.
The headings in these Terms are for convenience only and have no legal or contractual effect. They do not limit or affect any of the provisions herein.
Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of UNPROMPTED.
You acknowledge that a breach of these Terms may cause irreparable harm to UNPROMPTED for which monetary damages would be inadequate. You agree that we may seek injunctive or other equitable relief to enforce these Terms without the necessity of posting a bond where permitted by law and the court.
All provisions of these Terms which by their nature should survive termination shall survive termination, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
These Terms are drafted in English, which shall be the governing language. Any translation of these Terms is provided for convenience only.
UNPROMPTED is not responsible for resolving disputes between users. You are solely responsible for your interactions with other users of the Service.
To the extent permitted by law, both parties agree that any claim or cause of action arising out of or related to the use of the Service or these Terms must be filed within three (3) years after such claim or cause of action arose. Failure to file within this period shall constitute a waiver of the claim or cause of action.
By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms.
For any questions or concerns regarding these Terms, please contact us at support@unprompted.app.
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